Support

Cully Express Support

For any support enquiry — as a customer, restaurant partner, or driver — email us and we'll help:

To help us respond quickly, please include your account email, your role (customer, restaurant, or driver), an order number if relevant, and a description of the issue.

What we can help with

Customers

Questions about an order, payment, refund, promo code, or your account — including requests to delete your account.

Restaurant Partners

Questions about your restaurant account, menu, orders, payouts, commission, or the Restaurant Partner Agreement.

Drivers

Questions about your driver application, approval status, deliveries, or the Driver Agreement.

Looking to request account deletion? Visit our Delete Account page. Looking for information on refunds or cancellations? See our Refund & Cancellation Policy.